ADVOCAP, Inc., is an established, recognized leader with over 50 years of experience in delivering effective anti-poverty and self-sufficiency programs and services. We are a private, nonprofit Community Action Agency committed to our mission of “creating opportunities for people and communities to reduce poverty and increase self-sufficiency.”
At ADVOCAP, Inc., we are driven by our mission to create opportunities that reduce poverty and increase self-sufficiency in the communities where we work. This morning part-time, morning position will greet the public in a timely, courteous, non-judgmental manner and direct them to individuals in the Agency who can address their concerns. Additionally, the Receptionist will provide accurate and timely clerical support services for staff as directed.
RESPONSIBILITIES INCLUDE:
- Project the desired image of the Agency to the public and provide individuals and groups with access to staff and services. Be able to articulate the Agency Mission and have a basic understanding of each department’s
functions/services. - Answer and direct phone calls to appropriate persons/departments.
- Work closely with the Food & Nutrition Program by setting up routes for meal deliveries, take delivery/cancellation changes by telephone and maintain records for participants.
- Unlock the office, turn on and maintain the phone system, copy machine and other equipment in serviceable condition as well as keeping areas full stocked.
- Possess the ability to maintain calm and/or can diffuse anger or a challenging situation with a diverse group of clients that enters the building. Diverse group could include, but is not limited to race, disability, mental health, individuals under the influence, emotionally unstable (angry/distraught), etc.
- Perform work for other departments and staff to include drafts and final preparation of general clerical work, data entry and report generation, file in a timely manner, as needed.
- Sort incoming mail and distribute accordingly; register checks or cash received accurately, process outgoing mail; maintain an orderly, functional workstations. Post office deliveries and bank deposits and ordering office supplies is required.
- Maintain the Procedures Manual for the Receptionist area
- Serve as back-up for other Receptionist at location as needed
JOB REQUIREMENTS:
- High school degree or GED or 12-18 months of previous work experience is required.
- Drug screen and comprehensive background check required
- This position will work from our Neenah office
- Reliable attendance and a professional work ethic
- Ability to maintain confidentiality is required
SALARY & BENEFITS
This part time morning position will work 25 hours per week, Monday—Friday. The entry/starting wage for this position is $16.83 per hour, negotiable based on experience. This part-time position will have access to vacation, sick and holiday pay, and our employer contribution 401k.
HOW TO APPLY
Submit a resume and include a cover letter that highlights your relevant background and desire for the position. Applications received by June 12, 2026 will receive primary consideration and we will continue to receive until position is filled.
Women, minorities, and those with disabilities are encouraged to apply.
Please use our online employment form linked to the left
or submit resumes with cover letter to:
Human Resources, ADVOCAP, Inc.,
PO Box 1108, Fond du Lac, WI 54936-1108 OR
FAX 920-922-7214 OR
Email hr@advocap.org