Opportunity Center Supervisor – Fond du Lac

ADVOCAP, Inc is an established, recognized leader with over 50 years of experience in delivering effective anti-poverty and self-sufficiency programs and services. We are a private, nonprofit Community Action Agency committed to our mission of “creating opportunities for people and communities to reduce poverty and increase self-sufficiency.”

ADVOCAP is excited to create an Opportunity Center, and the Opportunity Center Supervisor position. We are seeking a highly motivated individual who will make a difference in the lives of people who are struggling with poverty, homelessness, and other barriers to self-sufficiency.
This position will provide voluntary, direct services and advocacy needed to ensure visitors have access to resources to meet basic needs and begin their journey to greater self-sufficiency. The Supervisor will have the assistance of volunteers, and the Center will be open to walk-ins during the day.
RESPONSIBILITIES:
  • Establish an inviting, respectful environment for and non-judgmental, trusting relationship with visitors.
  • Triage visitor crises and needs and connect with solutions, while removing barriers and bonding with those served.
  • Guide, coach and engage participants on their journey toward their self-sufficiency goals.
  • Document individual needs, action plans, services provided, and outcomes achieved.
  • Identify gaps in community services and contribute to finding solutions.
  • Maintain accurate records of participant progress and prepare internal and external reports.
  • Build trusting relationships with individuals, other ADVOCAP programs, and community organizations
  • Maintain knowledge by keeping up to date on community resources and referral processes.
  • Track outcomes and document program outcomes and make recommendations for improvement.
  • Deliver services and maintain behavior and character consistent with ADVOCAP’s Corporate Values.
JOB REQUIREMENTS:
  • This position will have a bachelor’s degree in human services or social services, and 2 years of previous case management work experience or an equivalent combination is required to meet job standards.
  • Possess an understanding of poverty and the ability to be non-judgmental with those served
  • Ability to develop positive, growth-directed relationships with individuals and families in poverty
  • Knowledge of and experience in utilizing community resources to help people in need
  • Acceptable drug screen and comprehensive background check required
  • Reliable attendance and a professional work ethic
SALARY & BENEFITS

This full-time position will work 36 hours per week with a work schedule of Monday- Friday 8:00 AM- 4:00 PM. The entry/starting wage for this position is $21.00 – $22.00 per hour. This position will have access to health, dental, vision, short- and long-term disability, vacation, sick and holiday pay, and our employer contribution 401k.

HOW TO APPLY

Submit a resume and include a cover letter that highlights your relevant background and desire for the position. Applications should be received by Wednesday, October 25, 2024. Applications will continue to be received and reviewed until this position is filled. Women, minorities, and those with disabilities are encouraged to apply.

Please use our online employment form
or, submit resumes with cover letter to:
Human Resources, ADVOCAP, Inc.,
PO Box 1108, Fond du Lac, WI 54936-1108 OR
FAX 920-922-7214 OR
Email hr@advocap.org

Online applications and resumes will be received until positions are filled.